Refund & Guarantee Policy
Effective Date: March 2026 · Platform: LATTICE
1. Current Release Candidate Phase
During the current release candidate phase (LATTICE-DM-v1.0-rc1), all calculations, diagram exploration, archetype previews, and one-page summary exports are provided 100% free of charge. No financial transactions, paid checkouts, or payment gateways are currently active.
2. Upcoming Commercial Terms & 14-Day Guarantee
Upon the official commercial release of the Full 6+ Page Comprehensive Dossier, paid purchases will be structured as single one-time orders (never recurring subscriptions). If a customer experiences a technical generation failure, file corruption, or calculation discrepancy against the documented specification, a 14-day refund and resolution window will apply.
3. How to Request Support or a Refund
To request support, report an arithmetic bug, or request a refund, please contact us with your order email at: